At Metro Toronto Handyman ("we," "us," or "our"), we are committed to protecting your privacy. This privacy policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, metrotorontohandyman.com ("Website"). By using our website, you consent to the practices described in this privacy policy.
1. Information We Collect
1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and address when you voluntarily provide it to us through our contact forms or other means of communication.
1.2 Usage Information: We may collect non-personal information about your interactions with our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This information helps us analyze trends, administer the site, and improve the user experience.
2. Use of Information
2.1 Personal Information: We may use your personal information to respond to your inquiries, provide the services you request, communicate with you about your projects, send you updates or promotional materials, and improve our services.
2.2 Usage Information: We may use non-personal information to analyze trends, track user movements, gather demographic information, and administer the website. This information is used in aggregated and anonymous form to improve our services and enhance the user experience.
3. Disclosure of Information
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as hosting providers, payment processors, and customer relationship management platforms. These service providers are obligated to protect your personal information and may only use it for the purposes specified by us.
3.2 Legal Requirements: We may disclose your personal information if required by law or if we believe that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) prevent fraud or illegal activities, or (d) protect the personal safety of users of our website or the public.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website if any such transfer occurs, as well as any choices you may have regarding your personal information.
4. Security
We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
You have the right to review, update, or delete your personal information, subject to applicable laws. You may also unsubscribe from our marketing communications by following the instructions provided in the emails or by contacting us directly.
6. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe that we have collected personal information from a child under 13, please contact us immediately, and we will promptly take appropriate measures to remove the information from our records.
7. Changes to the Privacy Policy
We may update this privacy policy from time to time. The updated version will be posted on our website with the effective date. We encourage you to review this privacy policy periodically to stay informed about how we collect, use, and protect your personal information.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at Info@metrotorontohandyman.com.